Our powerful customer profitability solutions are based on our activity-based costing (ABC) software and work for managers at all levels.
Challenge assumptions about customer profitability using hard facts and decide which customer segments should be the focus of your marketing strategy. At the same time, you can decide what levels of discount you can really afford to offer key accounts, an option which is not available to many organizations.
The result — you know what you have to do to drive profitability and get results.
Features
- Data integration
Combine data from your customer relationship management (CRM), enterprise resource planning (ERP) and transactional systems with data warehouses and the general ledger for seamless customer profitability analysis.
-
Macro or micro analysis
Choose any level of detail you want using flexible modeling:
- Macro level for analyzing customer profitability by segment
- Micro level for individual customer transactions including time-driven costing for high volume, repetitive activities
-
User-defined rules
Model areas like customer lifetime value and net present values — essential if you want to determine allowable customer acquisition costs and undertake "what if?" analysis to model future profitability.
-
Predefined revenue dimension
Manage and classify various types of revenue easily and quickly.
-
Multi-dimensional analysis
Allocate costs to multiple cost objects and get a single, multi-dimensional report that shows the cost of supplying the same product to different customers or the cost of supplying the same customer through different channels.
-
True insight
Visible, actionable data allows you to see true customer profitability and make decisions on improvements based on facts not hunches.
-
Ease of maintenance
Maintain your solution models easily. For example, if you add a new product to your model, the solution automatically inherits activity assignments and cost drivers defined for its group.
Customer Success Story
AIB Group
As a comprehensive provider of financial performance management (FPM) solutions, we provided the ideal activity-based costing solution for AIB Group.
